Your safety and well-being are our top priorities. We provide comprehensive tools and support to help you maintain control and play responsibly.
Set Limits Now
Take control of your gaming with our comprehensive protection features
| Tool | Description | How to Access | Duration | Effectiveness |
|---|---|---|---|---|
| Deposit Limits | Set daily, weekly, or monthly deposit limits | Account Settings > Responsible Gaming | 24-hour delay to increase | Immediate |
| Loss Limits | Limit how much you can lose in a set period | Account Settings > Responsible Gaming | 24-hour delay to increase | Immediate |
| Session Time Limits | Set maximum gaming session duration | Account Settings > Responsible Gaming | Can be adjusted immediately | Pop-up reminders |
| Self-Exclusion | Completely block access to your account | Contact Support or Account Settings | Minimum 6 months | Complete account closure |
| Cool-Off Period | Temporary account suspension (24h-30 days) | Account Settings > Take a Break | Cannot be reversed early | Account temporarily disabled |
Early recognition is key to preventing gambling problems
Take this quick assessment to evaluate your gambling habits
Answer these questions honestly. If you answer "Yes" to 4 or more, consider seeking professional help.
1. Do you gamble longer than you intended?
2. Have you lied about your gambling activities?
3. Do you gamble to escape worries or problems?
4. Have you tried to stop gambling but couldn't?
5. Do you feel restless when trying to reduce gambling?
6. Have you borrowed money to gamble?
7. Has gambling caused relationship problems?
8. Do you return to try to win back losses?
9. Have you missed work/school due to gambling?
10. Do you think about gambling most of the time?
Scoring:
• 0-2 "Yes" answers: Low risk
• 3-4 "Yes" answers: Moderate risk - consider setting limits
• 5+ "Yes" answers: High risk - seek professional help
Step-by-step guide to using our protection tools
Recommended Settings:
Recommended Settings:
When to Use:
Complete protection when you need it most
| Exclusion Type | Duration | Coverage | How to Apply | Reversal Policy |
|---|---|---|---|---|
| Memo Casino Self-Exclusion | 6 months - 5 years | Our casino only | Contact support or account settings | Not reversible during cooling-off period |
| GAMSTOP (UK-wide) | 6 months - 5 years | All UK licensed operators | Registration directly at gamstop.co.uk | Cannot be reversed early |
| GamCare Self-Exclusion | Variable | Participating operators | Through GamCare website | As per individual operator policy |
Free, confidential help is available 24/7
GamCare National Gambling Helpline:
Phone: 0808 8020 133 (24/7 free)
Website: gamcare.org.uk
Live Chat: Available on their website
Gamblers Anonymous UK:
Phone: 020 7384 3040
Website: gamblersanonymous.org.uk
Local meetings across the UK
Gordon Moody Association:
Phone: 01384 241292
Residential treatment programs
Website: gordonmoody.org.uk
GamAnon (for families):
Support groups for family and friends
Phone: 020 7384 3040
Website: gamanon.org.uk
National Debtline:
Free debt advice and support
Phone: 0808 808 4000
Website: nationaldebtline.org
Citizens Advice:
Free advice on debt and legal issues
Phone: 03444 111 444
Website: citizensadvice.org.uk
Strict measures to prevent underage gambling
All players must provide valid ID verification before accessing real money games. We use advanced verification systems to confirm age and identity.
We recommend parents use filtering software and set up parental controls on devices to prevent minors from accessing gambling websites.
If you suspect a minor is gambling on our platform, please contact us immediately. We take all reports seriously and investigate promptly.
Stay informed about your gaming activity
How we support Responsible Gaming
Remember: Gambling should be fun, not a way to make money or solve problems.
If gambling is no longer enjoyable, it's time to stop and seek help.